Course Overview
Any job where there is a responsibility to lead groups and individuals requires excellent supervisory skills. Knowing how to delegate work, monitor performance and build strong working relationships is essential, and with the Certificate in Supervisory Skills course, you will learn how to do all these things and more.Â
This course has been designed by industry experts and includes practical case studies to help you gain a solid understanding of supervising best practice. You will first start by learning about assigning work and implementing delegation, moving onto providing feedback and the fundamentals of time management. Lastly, you will explore the conflict management process and how to deal with workplace conflict professionally.
This in-depth course also includes a survival guide for the new supervisor to help you get accustomed to your new role.
Learning Outcomes:Â
- Ensure a productive workplace with a certificate in Supervisory Skills
- Learn step-by-step how to assign and delegate tasks to your subordinates
- Develop your knowledge of effective supervising through practical case studies
- Know how to provide clear and constructive feedback to your employees
- Develop your time-management, leadership and organisational skills
- Gain a solid understanding of workplace conflict management best practice
- Understand the qualities, characteristics and skills of a great supervisor
- Build solid working relationships with fellow colleagues and clients
- Develop your management style and understand your strengths and weaknesses
- Learn how to conduct a performance assessment and monitor individual progress
Who is This Course for?
The Certificate in Supervisory Skills course is suitable for new supervisors who wish to gain the credentials, skills and knowledge to accelerate their career and ability to manage people in a working environment. There are no specific entry requirements for the course, which can be studied part-time or full-time.
Requirements
Our Certificate in Supervisory Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Assessment and CertificationÂ
Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly.
After completing the course, you can order a certificate of achievement to display your achievement for as little as £3.99 for the PDF version and £7.99 for a paper version or £10 for both. There is an additional £10 delivery charge for international students.
Career Path
On successful completion, learners will have the essential skills to lead teams effectively, monitor performance and manage workplace conflicts professionally. A certificate in Supervisory Skills will open doors to the following roles:
- Project Manager
- Supervisor
- Coach/Mentor
- Line Manager
- Team Leader
Course Curriculum
Introduction | |||
Getting Started | 00:01:00 | ||
Setting Expectations | |||
Setting Expectations | 00:03:00 | ||
Setting Expectations Case Study | 00:01:00 | ||
Assigning Work | |||
Assigning Work | 00:04:00 | ||
Assigning Work Case Study | 00:01:00 | ||
Degrees of Delegation | |||
Degrees of Delegation | 00:03:00 | ||
Degrees of Delegation Case Study | 00:01:00 | ||
Implementing Delegation | |||
Implementing Delegation | 00:07:00 | ||
Implementing Delegation Case Study | 00:01:00 | ||
Providing Feedback | |||
Providing Feedback | 00:05:00 | ||
Providing Feedback Case Study | 00:01:00 | ||
Managing Your Time | |||
Managing Your Time | 00:05:00 | ||
Managing Your Time Case Study | 00:01:00 | ||
Resolving Conflict | |||
Resolving Conflict | 00:04:00 | ||
Resolving Conflict Case Study | 00:01:00 | ||
Tips for Special Situations | |||
Tips for Special Situations | 00:05:00 | ||
Tips for Special Situations Case Stud | 00:01:00 | ||
A Survival Guide for the New Supervisor | |||
A Survival Guide For The New Supervisor | 00:03:00 | ||
A Survival Guide For The New Supervisor Case Study | 00:01:00 | ||
Wrapping Up | |||
Wrapping Up | 00:01:00 |